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BURG OASE Spa etiquette

Spa etiquette

We‘ll be pleased to advise you.

Our experienced beauty and massage therapists welcome you to the BURG OASIS. Please tell us what you would like to achieve. We‘ll find the right treatment for you, and will help you to compile your individual feel-good package.

Appointments & bookings

Please book your appointment as far in advance as possible. For spa bookings, please phone +43 5583 2291, or if you are in the hotel dial extensions 929 or 907.

Cancellations

Please let us know in plenty of time if you want to change or postpone an appointment. There is no charge if you cancel your appointment at least 24 hours before it is due to start. If you cancel your treatment at short notice, you will be charged 70 % of the price. We will charge you the full price if you fail to show up.

Late starts

We regret we are unable to extend your treatment if you are late for your appointment. If you arrive after your booked time, your treatment time will be reduced accordingly.

Treatments

Please come to reception at the BURG OASIS five minutes before your appointment time to give yourself a little time to relax.

Clothing

To ensure you have a pleasant time in the spa, we suggest you wear a bathrobe and slippers. Body treatments are best enjoyed without clothing or else wearing only underpants. We will be pleased to provide you with some disposable ones.

Valuables

We advise you to leave your valuables in your room safe. We are unable to accept any responsibility for valuables brought into the spa area.

Booking the loungers

If you take time out from your relaxation for a sauna session or treatment, please do not block one of the loungers during this time.

Towels

You will find a swimming bag, towels, bathrobe and slippers in your room.

Rest zone

Please note that mobile phones are not permitted in the BURG OASIS, both for your own benefit and that of other guests. For the same reason, please make sure that any conversations in any of the areas are quiet and unobtrusive.

Hygiene

Out of consideration for other guests, we would ask you to observe the sauna rules. For reasons of health and hygiene, the sauna area is a textiles-free zone. You can wrap yourself in a towel instead of wearing a bathing suit. Please ensure you shower before going into the sauna, and always sit or lie on a towel in the sauna cabins.

Children

Please note that our wellness area in the basement is a textiles-free zone, and that children under the age of 16 years are not permitted.

Opening times

Our family wellness area with indoor swimming pool, jacuzzi and children’s pool is open daily from 8 am until 8 pm.

Finnish sauna, organic pine sauna and steam bath with saline mist in the adult wellness area are open from 2 pm until 8 pm. We will be pleased to open earlier on request or in inclement weather.

The spa area with massage and beauty treatments & infra-red cabin with saline mist is open daily from 9 am until 8 pm. Appointments can be made either at BURG OASIS or at our reception desk.

Check availability and book online